?url_ver=Z39.88-2004&rft_id=10.1109%2FQEST.2011.12&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.aulast=Casale&rft.au=Casale%2C+Giuliano&rft.aufirst=Giuliano&rft.btitle=Proceedings+of+the+8th+International+Conference+on+Quantitative+Evaluation+of+Systems+(QEST)&rft.title=Fluid+analysis+of+queueing+in+two-stage+random+environments&rft.isbn=978-1-4577-0973-9+&rft.date=September+2011&rft.genre=bookitem