%0 Book Section %A Tribastone, Mirco %A Gilmore, Stephen %B Rigorous Software Engineering for Service-Oriented Systems %D 2011 %F eprints:2597 %I Springer %N 6582 %P 486-505 %S Lecture Notes in Computer Science %T Scaling performance analysis using fluid-flow approximation %U http://eprints.imtlucca.it/2597/ %X The fluid interpretation of the process calculus PEPA provides a very useful tool for the performance evaluation of large-scale systems because the tractability of the numerical solution does not depend upon the population levels of the system under study. This paper offers a tutorial on how to use this technique by analysing a case study of a service-oriented application to support an e-University infrastructure. %Z Results of the SENSORIA Project on Software Engineering for Service-Oriented Computing